This document is applicable to IT Repair work that is performed on our repair bench in New Salem, ND.
- Drop-Off / Free Consultation: We visually inspect your computer for damage, talk to you about your experience, and perform basic troubleshooting.
- Ticket Creation
- Troubleshooting Desk: Device undergoes a full software/hardware diagnostics workflow to ensure we identify and resolve the root cause.
- Repair and Verify
- Return to Customer Device is removed from inventory, payment is processed, and receipt is given.
- Ticket Closed
- Anything you think might help; including your power adapter if it is a laptop or all-in-one PC.
- Your login credentials - If you have BitLocker or any passwords set on the computer (BIOS, login, etc.) please provide these (all of them).
- A complete problem description with as much detail as possible so our Technicians can get to work on it quickly without having to ask for more information.
Please Open a Support Ticket and provide an accurate Incoming Tracking Number. Approximate Turn-Around Time is 3 Business Days
|Monday - Friday||10AM - 4PM|
|Saturday||11AM - 5PM|
|Standard Hourly Rate||$50|
|Business Hourly Rate||$80|
|Water AIO Full-Build||$200|
|Laptop Screen Replacement||$165*|
We enjoy photography as well! That is why we offer services to help maintain your Nikon camera. Whether you have a DSLR D-series or a Mirrorless Z-series we help keep each picture as sharp as the first! All Nikon Camera Services are completed same-day!
|Cropped Sensor Cleaning||$40|
|Full-Frame Sensor Cleaning||$60|